Receptionist Contrat : CDI

The Casablanca American School founded in 1973 is a K-12 American International United States Department of State assisted School. CAS has been a IB world school since 1986

School Receptionist:

The School Receptionist is the first point of contact for staff, students, parents, and visitors and that person plays a crucial role in providing a warm and welcoming atmosphere. The school receptionist will be responsible for handling various administrative tasks and assisting in maintaining an efficient office environment.

The school receptionist is responsible for managing the front desk operations, routing visitors to the correct place in the school, handling incoming and outgoing calls and providing administrative support to ensure smooth functioning of the school and its daily activities. Fluency in English, French, and Arabic is expected to enable effective communication with individuals from diverse cultural and linguistic backgrounds.

Key job tasks/duties/responsibilities:

Reports to the Office Manager and assumes other duties and responsibilities as determined by the Office Manager:

Overseeing and/or completing operations and routines in the following areas in a professional and timely fashion in order to accomplish the school’s mission, goals, and objectives:

Greet and welcome visitors, students, parents, prospective clients, vendors, and staff in a friendly and professional manner and ensure their reception by the appropriate administrator, teacher, or staff member.

• Manage the school's main telephone line, direct calls, and take messages accurately.
• Provide initial information, assistance, and guidance to inquiries regarding school programs,policies, and events in English, French, and Arabic.
• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
• Manage incoming and outgoing mail, packages, and deliveries.
• Coordinate with administration the scheduling of appointments, meetings, and events for school personnel.
• Assist in maintaining staff and visitors’ attendance records and updating information.
• Collaborate with teachers and staff to support administrative tasks, such as photocopying, filing, and data entry.
• Maintain confidentiality of student and staff records in compliance with privacy regulations.
• Respond to emergencies and safety procedures, following established protocols.
• Collaborate with other school administrative staff to ensure efficient overall school operations.
• Attend and Assist to most events occurring at school (especially those organized by the administration)
  

Qualifications:

• Bachelor’s degree in English
• Additional education or certification in office administration is a plus.
• Proven experience as a receptionist, front desk representative, or in a similar role is a plus.
• Fluency in speaking and writing English, French and Arabic
• Strong interpersonal skills, with the ability to communicate effectively with individuals of diverse backgrounds and age groups.
• Excellent organizational and multitasking abilities to handle multiple tasks simultaneously.
• Present at all times a smart and professional business-like appearance