Entreprise
Company description
We are a Globalized Multinational Family Business with a strong international presence (subsidiaries in 29 countries and clients in more than 130), we specialize in the chemical sector, operating within a B2B environment. Our subsidiary in Berrechid, Morocco, plays a strategic role in our global network, serving as a dynamic hub in this significant regional market.
We supply products, servicies, solutions and future trends to the Ceramic, Glass and other sectors.
Phase of Expansion and Growth
We are in an exciting phase of expansion, driven by our dedication to innovation and adaptability. In a constantly changing world, we are committed to leading the chemical industry, anticipating market needs, and overcoming future challenges.
Vibrant Corporate Culture
Our company is characterized by a collaborative and dynamic corporate culture. We value diversity and foster an environment that promotes professional and personal development. We have a highly skilled and passionate team that drives our ongoing success.
Career Opportunities
If you are seeking an environment where your skills can thrive and want to be part of a team that leads the chemical industry, we invite you to join us at our subsidiary in Morocco. We are committed to the growth of our employees and offer exciting opportunities to advance your career.
Join us and be part of the future of the chemical industry in Morocco.
Poste
Job Description:
We are seeking a highly skilled engineer to join our team as a Technical Assistance Engineer in a B2B environment. In this key role, you will be responsible for providing specialized technical support to our clients in the ceramic industry. Your main objective will be to promote our products, provide technical advice to clients on their usage, and accompany them during their production processes to ensure exceptional quality in their final products.
Responsibilities:
- Technical Advice: Provide technical advice to clients on the selection, application, and optimal use of our products in their ceramic production processes.
- Product Promotion: Develop strategies to actively promote our products and solutions among ceramic manufacturers, identifying growth opportunities and collaborating closely with the sales team.
- Production Process Support: Regularly visit clients to understand their needs, monitor the performance of our products in their environment, and offer real-time technical assistance during the production process.
- Problem Solving: Identify and proactively resolve any technical issues that may arise during the use of our products, ensuring customer satisfaction and long-term loyalty.
- Training and Development: Provide technical training to clients and internal staff on the features, applications, and best practices related to our products.
Profile recherché
- University degree in Engineering (preferably Chemical Engineering, Materials Engineering, or Ceramic Engineering).
- Excellent communication skills and ability to establish strong relationships with clients.
- Customer orientation, ability to work independently and as part of a team.
- Availability to travel inside Morocco as per job requirements.
- B2 English Level
