Office 365 Support and Development Specialist Contrat : CDI

Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning and enables all tech champions to fulfill their creative dreams.

At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we’re revolutionizing how Canadians communicate on the web, interact with Mobile Apps or benefit from an AI-enhanced experience.

Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state of the art site in Technopolis Rabat.

If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth all in an engaging multi cultural world-class environment.

Key Responsibilities:

• Technical Support: Provide end-user support for Office 365 applications including Outlook, Teams, SharePoint, OneDrive, and Power Platform

• System Administration: Manage and monitor Office 365 services and accounts. Oversee the Office 365 tenant and ensure compliance with licensing and security policies.

• Development and Customization:Develop custom solutions and workflows in SharePoint Online, PowerApps, and Power Automate to address business needs. Customize and manage Teams environments.

• Training and Documentation: Create training materials and conduct training sessions for staff on using Office 365 tools effectively. Maintain up-to-date documentation for system configurations and procedures.

• Collaboration and Communication: Work with IT and business units to understand their needs and provide effective solutions. Facilitate the adoption of Office 365 features within the organization.

• Troubleshooting and Problem-Solving:Troubleshoot and resolve Office 365 related issues. Implement best practices for resolving technical problems.

• Proven experience in supporting and administering Office 365 application

• Experience of SharePoint Online development and customization

• Experience with PowerApps and Power Automate for creating business applications and workflows

• Experienced with Strong problem-solving and communication skills.

• Experienced to train and support end-users of varying technical levels

Other Skills:

• Microsoft Office 365 certifications.

• Experience in PowerShell scripting for Office 365 administration.

• Knowledge of Azure AD and Office 365 security best practices.

• Experience in project management and cross-functional collaboration