HR & Office Manager Contrat : CDI

A multinational company, a leader in its field, is hiring an HR & Office Manager for its local office in Casablanca, which consists of 20 to 30 employees.

HR & Office Manager role will be to support on all HR & Administration topic for Morocco offices and its local and/or regional activities.

This role is also expanding the expertise and scope to administrative matters to ensure a single go-to person to allow all Moroccan and regional operate legally from all statutory and business operational aspects.

The mission of HR & Office Manager will evolve over time as the organization adapts to the Group’s needs. This role is in a direct report to the Central Office, and work alongside with the Country Director, therefore, a high level of communication maturity is required.

To be successful in this role we believe that the person should be target oriented, energetic, and proactive, honest, trustworthy, consistently delivers the best and right outcomes for all parties.

As an HR & Office Manager, you will have the following responsibilities:

HR & Office Management :

• Manage all aspects of HR including staffing, employee relations, development, compensation & benefits in compliance with labor laws, company policies, and modern HR practices.
• Process and manage payroll for office operations, in sync with external payroll company adhering to local laws and payroll and statutory obligations.
• Process and manage the support for expatriates with support from external employment agency.
• Collaborate with management to implement company policies, procedures, and regulatory requirements.
• Develop and maintain HR policies, procedures, and standards for recruitment, training, compensation & benefits, and office administration.
• Foster a positive company culture aligned with organizational objectives.
• Oversee annual employee evaluations and follow up on action items.
• Strategize with Management, future hiring plans to meet company needs and attract qualified personnel.
• Identify training needs and develop programs for employee skill enhancement.
• Lead company events including annual parties, outings, and team-building activities.
• Implement and review internal controls and work processes.
• Liaise with external legal counsel as needed, for all local HR and administrative topics.
• Ensure a safe, positive, and secure office environment for all employees.

Administration :

• Process and manage invoices for office operations, adhering to financial workflows and procedures (e.g., Power Automate).
• Liaise with external accountants and bankers as needed, in coordination with Central office.
• Ensure effective collaboration and compliance with local administrative entities (regional administration or provincial office, municipality, labor inspection office, and others) for tasks like obtaining authorizations, document legalizations, and official submissions.
• Prepare and submit annual HR and office budget in line with Singapore office and Group deadlines.
• Collaborate with Singapore office to ensure accurate HR financial data and timely reporting.
• Manage and maintain all local administration and relationship with government agencies.
• Manage petty cash flow.

Logistics/IT/Legal :

Coordinate and supervise logistics, IT, and legal functions:

• Monitor and evaluate forwarder performance.
• Maintain corporate legal documents in collaboration with external counsel and guidance from Management.
• Coordinate with Central IT and France IT to supervise IT incidents and service requests.
• Maintain local IT infrastructure operations with external supplier support.

In consideration of the above, to motivate and manage a team member and manage other tasks assigned by Management.

Training & Experience :

• Bachelor’s degree and above in management.
• Minimum 5 years of working experience with good knowledge of HR end to end process.
• Working experience in an international company.

Required technical skills :

• Proficiency in end-to-end HR processes (recruitment, payroll, employee development, etc.).
• Familiar with local labor law and other government regulations on employment.
• Excellent analytical and problem-solving skills.
• Proficiency in MS office 365.
• Familiarity with tools like HR System (Sage Paie) and TravelPerk is a plus.
• Good knowledge in administrative and financial office operations management.
• Excellent communication skills with good command of spoken & written English and French.

Required Soft Skills :

• A high level of integrity and the ability to maintain confidentiality at all levels.
• A sense of urgency with the ability to meet challenging goals and deadlines.
• Exceptional attention to detail and a well-organized approach to work.
• Strong work ethic and a commitment to upholding ethical standards in all aspects of the role.
• Proven leadership skills with the ability to manage a team effectively.
• Excellent problem-solving skills and the ability to think critically in high-pressure situations.
• Flexibility and adaptability in a fast-paced, evolving work environment.
• A proactive approach to identifying opportunities for process improvement and operational efficiency.